Are spoilers or live streaming prohibited?
No, both are permitted. We encourage you to enjoy the experience while sharing information online. Additionally, you are allowed to post photos of the "Tourist Guide."
For more details on our streaming guidelines, please visit this page.
I live too far away to get the "Tourist Guide," and I'm unable to progress in the story.
Sharing photos of the "Tourist Guide" online is not restricted, so we recommend exploring social media or other online platforms to locate them.
Should I use a PC or a smartphone for the experience?
Both are supported, but the notification feature in "D4-mail" is highly dependent on your system environment. For PC users, notifications may not appear depending on the setup, so we recommend playing on a smartphone for a smoother experience.
Why am I not receiving messages on "D4-mail"?
"D4-mail" sends messages in real-time, and delivery can take anywhere from several minutes to up to 48 hours, depending on the situation. Please wait a while and check your inbox again.
I sent the correct code via email, but I received a message saying it was incorrect.
Possible causes include:
・The hyphen (-) may have been replaced with another symbol.
・Incorrect capitalization (uppercase vs. lowercase).
・Confusion between letters and numbers (e.g., 0 and O, 1 and I).
・Extra spaces may have been included.
Please be aware that codes differ between the Japanese and English versions, and the language will change depending on the code used.
What is the duration of the experience?
"Red Reaper: The Dead's Statement of Guilt" is available for free until 11:59 PM on October 15, 2024 (JST). If you begin the story before the deadline, you will be able to continue afterward.
Purchasing the pamphlet for "Red Reaper: The Dead's Statement of Guilt," available on October 24, 2024, will allow you to enjoy the experience at any time.
My "D4-mail" messages have been erased.
"D4-mail" progress is saved per device and browser. If you switch devices, your data will not transfer. Additionally, please refrain from deleting cookies until the game is completed.
I am not receiving notifications on "D4-mail." How can I enable them?
For detailed instructions, please visit this page.
Is it safe to enter my personal information?
While the system may prompt you to enter details such as your name, address, or email, no personal information is saved. You can proceed without concern.